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Success Stories

Read the latest success stories from the Clinical Negligence team

  • Victoria Walker was shocked to discover her gum disease had gone unnoticed by her previous dentist for over three years. As a result she lost 6 teeth and needed extensive dental treatment.

“I was told I’d developed severe gum disease due to years of dental neglect. I had no idea as nothing was visible and was horrified that my previous dentist had not picked this up.”

Victoria underwent a year of treatment, including “deep pocket cleansing” and tooth extractions. This involved regular time off work and significant discomfort, so she decided to approach the Clinical Negligence Team.


One of our dental negligence experts, Simon Elliman, pursued Victoria’s case, which, he says, is all too common a scenario. “There’s an obligation for dentists to monitor and treat gum disease but we still see many cases where patients have gone untreated for years.”

Simon was able to establish quickly that there was a negligence case to answer.

The resulting legal action secured £10,000 of compensation for Victoria, who was impressed with the service she received: “Simon was a great support in explaining the process and always gave me confidence he was doing everything he could for me.”

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